Production Support Engineer
Job description
Roles and Responsibilities
Key responsibilities:
- Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation
- Analyze and fix the environment issues proactively by addressing client queries and providing required details on time
- Liaise with Development Team, Senior Development Consultants as appropriate to ensure the resolution of issues.
- Prioritizing Defects with Development Team and getting them scheduled appropriately
- Follows the companies Operating Procedures
- Experience at working both independently and in a team-oriented, collaborative environment is essential.
- Strong oral and written communication and interpersonal skills required as this role demands interacting with multiple locations and stakeholders
- Strong interpersonal and client facing skills.
- Pro-active, highly motivated and a strong team player
- Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
- Rotational Shift as per APAC/UK/US business hours.Production
Desired Candidate Profile
- 1-5 years of IT experience.
- Sybase, UNIX/LINUX Shell Scripting
- Debugging skills
- Strong in Sybase PL/SQL
- 0-15 days notice period
Perks and Benefits
Full Time, Permanent
Programming & Design




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